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About us
Discreet Packaging
We prioritize your privacy at every step. All orders are shipped in plain corrugated boxes or unmarked poly mailers with no logos or branding that would indicate the contents.
There are no references to adult products on the shipping label or packaging, so you can shop with complete confidence.
Shipping & Delivery
We proudly ship from the USA to Canada and select international destinations.
All orders are processed and shipped quickly, with delivery times depending on your location and the shipping method selected at checkout.
(Please note weekends and holidays are not considered business days.)
To view available shipping options and estimated timeframes, simply proceed to checkout and view the shipping methods presented for your location.
Split Shipments
To ensure the fastest delivery possible, your order may be split into multiple shipments from different fulfillment centers.
You will receive tracking numbers for each shipment if your order is divided.
Address Changes
If you need to update your shipping address, please email sales@thehappywife.com immediately. We will do our best to accommodate changes before your order is processed.
Once an order has been packed or shipped, we cannot guarantee address changes.
If a parcel is undeliverable and returned to us, a refund will be issued for the returned items, and you are welcome to place a new order with an updated address.
Canadian & International Customers — Duties and Taxes
Orders shipping to Canada or international destinations may be subject to duties, taxes, and customs clearance fees upon delivery, charged by your local customs authority.
Please note:
If you are a Canadian customer, taxes are not collected at checkout.
You will be billed by Canada Post upon delivery based on your province’s tax rate and applicable clearance fees.
We are unable to predict the exact charges as they are determined by Canadian Customs at the time of import.
We appreciate your understanding and are always here to assist with any questions regarding your order or delivery.
